VLE | LMS Managed Services

Our team at the managed services division provide a wide array of solutions to address the concerns of small to large scale institutions training and e-Learning needs.
Our focus is to provide 100% client satisfaction with three specific models – ensuring the needs of our unique institutions are met.

    1. Client-Driven Managed Services
      • We let you drive while at the passenger seat to answer all your implementation, application management and support related questions.
    2. Support-Driven Managed Services
      • Let us drive while you seat in the owner’s corner – worry free.
    3. Hybrid Managed Services
      • This solution offers the flexibility of both our managed support staff with your trained support staff maintaining your VLE\LMS environment.
 Managed Services

Let us begin the journey with some highlights below.

    1. Managed Hosting Services
      • 99.9% uptime\availability of eLearning applications guaranteed
      • Data security, backup and retention policies available to protect your data
      • Stress-Free implementation solution for new adoptions or migration of eLearning applications from self-hosted or other vendor
    2. Managed Support Services
      • End user support
      • Client support and hands-on training
      • Training certification program available
      • Mail Server\SMTP Relay Service
      • Domain Registration and SSL procurement
      • Application management
        • Installation
        • Upgrade\Patch
        • Configuration
        • Plugins\Building block installs
        • Server and database administration
      • Application Administration
        • User Account Management
        • Course Creation and Management
        • Content development and curriculum management
        • Custom Reporting on completion rates, success rates and more key performance metrics
      1. Managed Solutions Development
        • Custom module development to extend core functionality
        • Custom report development to provide tangible metrics on adoption rate

For more information, please mail us at Eseosa.Iyare@ei-c.net or use the simple contact form by clicking here